Contact

Talk to a person.

No ticket system. Call the shop, or send artwork and specs and a project manager will pick it up.

Phone

(509) 985-4456

Monday to Friday, business hours Pacific.

Email

sales@illumiletter.com

Best for artwork, drawings and quote requests.

Shop & will-call

307 E Arlington St
Yakima, WA 98901

Call your project manager with your arrival time.

What do you need?

A quote on a custom sign

Send vector artwork, dimensions, colors, ship-to and your reseller’s permit. Same-day turnaround on the number.

Help with an existing order

Your sign has a designated project manager — call and ask for them by name and they can pull the status straight away.

A pre-fab order

Stock sizes are on the shop page and process the same day. Large orders are worth a phone call first.

A warranty question

One year on materials and workmanship. The terms are written out in full.

One thing first

Before you call about a problem

If a custom sign came out wrong, check three things first — it saves everyone a day. Was the artwork you sent up to date? Did you approve the confirmation email from your project manager? And has the sign been installed?

Do not install a sign you believe is wrong. Installing a sign with a known defect voids the warranty. Call us before you take any action.

Ready when you are.

Same-day quotes, every business day.